
PRIVACY POLICY
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PRIVACY POLICY
Effective Date: Date: July 30, 2026
At Smith Lab Testing LLC, your privacy is important to us. We are committed to protecting the personal information you share with us and maintaining the confidentiality of the information collected through our website, appointments, and professional services.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.
Information We Collect
We may collect information you voluntarily provide when you:
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Schedule an appointment
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Complete an online form
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Request a quote
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Contact our office
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Register for employer services
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Subscribe to updates
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Communicate with our team
The information we collect may include:
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Full Name
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Email Address
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Phone Number
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Mailing Address
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Employer Information
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Appointment Details
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Service Requests
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Payment Information (processed securely through third-party providers)
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Any additional information you voluntarily provide
How We Use Your Information
We use your information to:
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Schedule and manage appointments
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Provide requested services
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Respond to inquiries
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Process payments
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Communicate appointment confirmations and updates
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Coordinate specimen collection services
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Support employer and TPA partnerships
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Improve our website and customer experience
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Comply with applicable legal and regulatory requirements
We only collect information necessary to provide our services efficiently and professionally.
Medical & Laboratory Information
Smith Lab Testing LLC provides specimen collection and related healthcare support services. Certain services may require us to collect information necessary to complete the requested collection.
We treat personal information with appropriate confidentiality and maintain safeguards designed to protect the information entrusted to us.
Employer & Third-Party Services
If your employer, Third-Party Administrator (TPA), healthcare provider, attorney, or another authorized organization requests testing or specimen collection services, certain information may be shared with the requesting organization as permitted by applicable agreements and legal requirements.
Payment Information
Payments made through our website are processed by secure third-party payment processors.
Smith Lab Testing LLC does not store complete credit card numbers or sensitive payment credentials on our servers.
Cookies & Website Analytics
Our website may use cookies and similar technologies to:
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Improve website performance
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Understand visitor activity
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Enhance user experience
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Remember website preferences
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Monitor website traffic
You may disable cookies through your browser settings, although doing so may affect certain website features.
Information Sharing
We do not sell, rent, or trade your personal information.
Information may be shared only when necessary to:
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Complete requested services
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Coordinate with accredited laboratory partners
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Process secure payments
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Fulfill legal obligations
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Protect our legal rights
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Respond to lawful government requests
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, misuse, or alteration.
While no system can guarantee absolute security, we continually work to maintain appropriate security measures.
Third-Party Websites
Our website may contain links to third-party websites or services.
Smith Lab Testing LLC is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Children's Privacy
Our website is not intended for children under the age of 13 without the involvement of a parent or legal guardian.
Information relating to minors is collected only when required for authorized services and with appropriate parental, guardian, or legal authorization.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
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Request access to your personal information
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Request corrections to inaccurate information
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Request deletion of eligible personal information
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Withdraw consent where applicable
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Request information regarding how your personal information is used
Requests will be reviewed and processed in accordance with applicable laws and business requirements.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us.
Smith Lab Testing LLC
Address
4780 I-55 N, Ste PMB 718427
Jackson, MS 39211
Phone
(601) 551-4668
Email
Deelabs@smithtesting.com
Changes to This Privacy Policy
Smith Lab Testing LLC may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business operations.
Any updates will be posted on this page with a revised effective date.
Privacy Commitment
At Smith Lab Testing LLC, we are committed to providing professional, reliable, and confidential services while respecting the privacy of every client, patient, employer, healthcare provider, and business partner we serve. Your trust is important to us, and we are dedicated to handling your information responsibly and with care.
